For behavioural health and wellbeing coaches
AI-Driven Assessment for Behavioural Health Coaches
Assessment software for behavioural health coaches builds wellbeing and behavioural questionnaires, sends them to clients, and turns the answers into a written report. In Scorvia the AI drafts the questions for your specialization, your client answers by video or text through their own login, and a full report is drafted for you to review and approve before they see it.
- Not a diagnostic or clinical tool
- No face, voice or emotion analysis
- You approve every report
- Hosted, white-label or source code
Ships configured for
- 01
Mental Wellness
- 02
Stress Management
- 03
Lifestyle Coaching
- 04
Nutrition
- 05
Physical Therapy
- Wellbeing intake
- Stress management
- Sleep and recovery
- Lifestyle coaching
- Habit change
- Video answers
- Transcribed, not analysed
- AI-drafted questions
- Your review queue
- Coach note
- Branded PDF
Stated before anything else
Scorvia is not a diagnostic tool and not a medical device. It does not screen for clinical conditions, has no validated norms, and does not replace instruments like the PHQ-9 or GAD-7. The video feature transcribes what your client says - it does not analyse faces, voices or emotional state. Everything a client receives is reviewed and approved by you.
Intake in behavioural health work is not like intake anywhere else. You are asking someone to describe habits they are not proud of, on a form, to a person they met once. What you get back is usually accurate and almost never complete - and the missing part is the part you needed.
Two things move that. Giving people time and privacy to answer, and letting them answer the way they would actually talk.
New
Clients can now answer by video
Some questions are better answered out loud. A client records their answer on the question itself, the recording is transcribed, and the words feed the report draft exactly as typed answers do.
The reason to care is not technology. It is what people say when they are speaking rather than typing. Ask someone in writing what a bad week looks like and you get two lines, because typing is editing - you watch yourself compose it. Ask them to say it and you get the context, the qualification and the thing they had not planned to mention. In behavioural work, the useful material is almost always in the qualification.
It also removes the friction that stops long answers happening at all. Nobody types four paragraphs about their sleep. Plenty of people will talk for ninety seconds about it.
The limits, stated
What the video assessment does and does not do
| The video feature | What happens |
|---|---|
| The recording | Your client records an answer on the question. It is transcribed. |
| What the AI reads | The transcript. Words only. |
| Facial expression | Not analysed. Nothing infers mood or state from a face. |
| Tone of voice | Not analysed. No stress, sentiment or emotion scoring from audio. |
| What reaches the report | The client's own words, feeding the draft the same way typed answers do. |
| Whether it is compulsory | No. Video is a question type you choose per question; clients can type instead. |
| Who reads it first | You. Drafted reports land in your review queue, not the client's inbox. |
The design principle is narrow and deliberate: transcribe what was said, and leave the interpretation to the practitioner. Emotion inference from video is contested science and restricted in several jurisdictions, and on wellbeing work it would be the wrong thing to build.
Coverage
Which wellness specializations ship configured?
Mental Wellness, Stress Management, Lifestyle Coaching, Nutrition and Physical Therapy ship ready to use, and the AI writes each question set in the vocabulary of the one you pick.
A stress-management set asks about recovery, sleep debt and workload boundaries; a lifestyle set asks about the week that happened rather than the intended one. If your practice sits somewhere else - habit change, sleep coaching, recovery support, workplace wellbeing - you define your own field and specializations and the AI drafts against those instead.
You are not choosing from a fixed menu.
The build
How you build one
- 01
Create the category
Set your field and the specialization inside it. This is what tells the AI who it is writing for, which is why the questions come back in your language rather than generic wellbeing language.
- 02
Let the AI draft the question set
A first draft you own outright. Keep what fits, rewrite what nearly fits, delete the rest.
- 03
Choose the answer type per question
Multiple choice, true/false, open text or video, where hearing it matters more than reading it. Mix them in one assessment and use conditional branching so a client only answers what applies to them.
- 04
Add your own questions
Anywhere in the set, in your own words. In this field most coaches end up with a mix, and that is the normal way to use it rather than a failure of the draft.
- 05
Invite the client
They get their own login and answer one question at a time, with progress saved so they can stop and come back - which for questions about sleep, drinking or stress usually takes two sittings.
The report
What the report gives you
It is written before you open it. Five sections - executive summary, key findings, strength areas, improvement areas and recommendations - with scores and charts alongside, and it lands in your review queue rather than your client's inbox.
From there it is yours. Rework a single section without touching the other four. Roll back if a rewrite came out worse. Add a coach note above the AI's work in your own words, which in wellbeing coaching is where the actual insight lives. Then preview the client-facing version, written in the second person, and approve it. Reports carry your logo and download as PDF.
Nothing reaches the client automatically. Someone reading an AI-written summary of their own difficulties, alone, with no practitioner present, is a bad outcome even when every word is accurate. You read it first, every time.
What is in the draft
- 01
Executive summary
- 02
Key findings
- 03
Strength areas
- 04
Improvement areas
- 05
Recommendations
Before the first question
What to tell a client before they record
Three things, on the assessment itself rather than buried in terms: that the recording is transcribed and the transcript is what you read, that nothing analyses their face or voice, and where the recording is stored and for how long.
It takes two lines and it changes the answers you get. A client who knows exactly what happens to a recording speaks more freely than one who is guessing - and in this field the consent conversation is part of the practice, not paperwork around it.
Across an engagement
Tracking change over an engagement
Reassign the same assessment on a cadence. Identical questions each time, so the answers are directly comparable, which is the only honest way to show a client that the thing they were worst at in January has moved. Keep the check-in set short and do not rewrite it between rounds.
Post-session feedback surveys - star questions with branching, average rating, the full distribution and comments split into positive and critical - tell you how the sessions are landing, which is a different question. Client Groups assign one assessment to a whole cohort for workplace wellbeing programmes and return an individually drafted report per person, not one merged average.
Straight answers
What this does not do
No diagnosis or clinical screening.
Not a medical device and does not attempt to be one.
No validated norms.
Your assessments, not standardised ones. No percentile bands, no certification requirement.
No emotion or affect detection.
Including on video. Transcription only.
No automated risk flagging.
The software does not scan answers for risk or alert you. A human reads every report, and that human is you - design your intake and your referral routes with that in mind.
No public or anonymous links.
Clients are invited and answer under a login. Right for a paid engagement, wrong for an anonymous wellbeing survey.
The comparison
Compared with how most wellbeing coaches run intake
| What changes | A form tool | A video call | Scorvia |
|---|---|---|---|
| Who writes the questions | You | You, live | AI drafts for your specialization, or you write them |
| Spoken answers | No | Yes, but nothing written down | Video answers, transcribed into the report |
| Client's own time and privacy | Yes | No | Yes - saved progress, answer across sittings |
| Who writes the report | You, from an export | You, from memory and notes | AI drafts, you rework and approve |
| Comparing over time | Manual | Not really possible | Reassign the same set |
| Your time per client | An evening | An hour, then an evening | Review time |
Ownership
Your questions and your clients stay yours
No model is trained on your content.
The questions you write, the assessments you build, the recordings your clients make and the reports you approve belong to your practice. Client records are private to your account - never shared between accounts, never sold on. The only thing the system remembers is which AI suggestions you kept and which you dismissed, so future drafts read more like your own writing.
Deployment
Under your own brand
Scorvia is sold hosted, white-label, and with source code available. Wellbeing providers, EAP operators and clinics generally take one of the latter two, because the assessment carries their name and because that is where deployment into an existing environment is handled. Built by Fly IT Solution.
- Hosted
- White-label
- Source code
Questions
Common questions
Last updated . Reviewed by Ankush Tarika, Marketing Head.