Does the video assessment analyse facial expression, tone of voice or emotional state?

No. The video is transcribed and the words are what feed the report. Nothing infers mood from a face, reads stress from a voice or scores emotional state from a recording. That is a deliberate limit, not a feature waiting to ship: emotion inference from video is scientifically contested and legally restricted in several places, and on wellbeing work it would be the wrong thing to build. What you get is what your client said, in their own words.

Why would a client record an answer instead of typing one?

Because they say more. Ask someone in writing what a bad week looks like and you get two lines. Ask them to say it and you get the context, the caveat and the thing they had not planned to mention. Typing is editing; speaking is closer to thinking. For behavioural work, where the useful material is usually in the qualification rather than the answer, that difference is most of the value.

Is video compulsory for the client?

No, and it should not be. Video is a question type you choose per question, and a client who would rather type should be able to. Some people are far more honest in text, particularly about anything they feel judged for, and some have no private space to record in. Offer it rather than require it, and tell them at the start that either is fine.

Is Scorvia a clinical or diagnostic tool?

No. Scorvia does not diagnose, does not screen for clinical conditions and is not a medical device. It has no validated norms and no percentile bands, so a score means what your own question design means and nothing more. It builds the assessments you have written for your own practice and drafts the report that follows. If a client needs a diagnosis, they need a licensed clinician.

What should I tell a client before they record a video answer?

Three things, before the first question: that the recording is transcribed and the transcript is what you read, that nothing analyses their face or voice, and where the recording is stored and for how long. Say it on the assessment itself rather than burying it in terms. In behavioural health work the consent conversation is part of the practice, not paperwork around it.

Can I use this alongside a validated instrument?

Yes, and that is usually the right setup. Keep licensing whatever normed instrument your work calls for and run your own diagnostic beside it. Scorvia is for the intake, the behavioural baseline and the progress check you wrote yourself — the parts that currently cost you evenings rather than licence fees.

How do I track change across an engagement?

Reassign the same assessment on a fixed cadence — monthly, quarterly, whatever the work calls for. Because the questions stay identical, the answers are directly comparable, which is the only honest way to show a client that something has moved. Keep the check-in set short and resist rewriting it between rounds; an improved question breaks the comparison you were building.

Assessment Software for Behavioral Health Coaches

For behavioural health and wellbeing coaches

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Not a diagnostic or clinical tool
No face, voice or emotion analysis
You approve every report
Hosted, white-label or source code

Ships configured for

01
Mental Wellness
02
Stress Management
03
Lifestyle Coaching
04
Nutrition
05
Physical Therapy

Wellbeing intake
Stress management
Sleep and recovery
Lifestyle coaching
Habit change

Video answers
Transcribed, not analysed
AI-drafted questions
Your review queue
Coach note
Branded PDF

Stated before anything else

New

The limits, stated

What the Scorvia video assessment feature does with a recording, across seven aspects — including what it does not analyse
The video feature	What happens
The recording	Your client records an answer on the question. It is transcribed.
What the AI reads	The transcript. Words only.
Facial expression	Not analysed. Nothing infers mood or state from a face.
Tone of voice	Not analysed. No stress, sentiment or emotion scoring from audio.
What reaches the report	The client's own words, feeding the draft the same way typed answers do.
Whether it is compulsory	No. Video is a question type you choose per question; clients can type instead.
Who reads it first	You. Drafted reports land in your review queue, not the client's inbox.

Coverage

The build

01
Create the category
Set your field and the specialization inside it. This is what tells the AI who it is writing for, which is why the questions come back in your language rather than generic wellbeing language.
02
Let the AI draft the question set
A first draft you own outright. Keep what fits, rewrite what nearly fits, delete the rest.
03
Choose the answer type per question
Multiple choice, true/false, open text or video, where hearing it matters more than reading it. Mix them in one assessment and use conditional branching so a client only answers what applies to them.
04
Add your own questions
Anywhere in the set, in your own words. In this field most coaches end up with a mix, and that is the normal way to use it rather than a failure of the draft.
05
Invite the client
They get their own login and answer one question at a time, with progress saved so they can stop and come back — which for questions about sleep, drinking or stress usually takes two sittings.

The report

What is in the draft

01
Executive summary
02
Key findings
03
Strength areas
04
Improvement areas
05
Recommendations

Across an engagement

Straight answers

No diagnosis or clinical screening.
Not a medical device and does not attempt to be one.
No validated norms.
Your assessments, not standardised ones. No percentile bands, no certification requirement.
No emotion or affect detection.
Including on video. Transcription only.
No automated risk flagging.
The software does not scan answers for risk or alert you. A human reads every report, and that human is you — design your intake and your referral routes with that in mind.
No public or anonymous links.
Clients are invited and answer under a login. Right for a paid engagement, wrong for an anonymous wellbeing survey.

The comparison

How Scorvia compares with a form tool and with a video call across six aspects of running wellbeing intake
What changes	A form tool	A video call	Scorvia
Who writes the questions	You	You, live	AI drafts for your specialization, or you write them
Spoken answers	No	Yes, but nothing written down	Video answers, transcribed into the report
Client's own time and privacy	Yes	No	Yes — saved progress, answer across sittings
Who writes the report	You, from an export	You, from memory and notes	AI drafts, you rework and approve
Comparing over time	Manual	Not really possible	Reassign the same set
Your time per client	An evening	An hour, then an evening	Review time

Ownership

Deployment

Scorvia is sold hosted, white-label, and with source code available. Wellbeing providers, EAP operators and clinics generally take one of the latter two, because the assessment carries their name and because that is where deployment into an existing environment is handled. Built by Fly IT Solution.

Hosted
White-label
Source code

Questions

Last updated 10 September 2026. Reviewed by Ankush Tarika, Marketing Head.

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AI-Driven Assessmentfor Behavioural Health Coaches

Clients can now answer by video

What the video assessment does and does not do

Which wellness specializations ship configured?

How you build one

Create the category

Let the AI draft the question set

Choose the answer type per question

Add your own questions

Invite the client

What the report gives you

What to tell a client before they record

Tracking change over an engagement

What this does not do

No diagnosis or clinical screening.

No validated norms.

No emotion or affect detection.

No automated risk flagging.

No public or anonymous links.

Compared with how most wellbeing coaches run intake

Your questions and your clients stay yours

Under your own brand

Common questions